Our services

Our services

Full export cycle — from finding the car to handing over documents.

01

Sourcing & purchase

We find the exact car in China: new cars from factories and dealers, used cars from the largest verified marketplaces.

  • New cars: factory / official dealer channels
  • Used cars: verified platforms with history check
  • Any brand and configuration on request
02

Inspection & photo report

Before you pay for the car, we inspect it and send you a full report. You see the real car, not a listing photo.

  • 50+ photos: body, interior, chassis, engine bay
  • Paint thickness and accident history check
  • Video walkaround and cold start on request
03

Logistics

We choose the optimal route and mode for your country and handle loading, insurance and transit.

  • Rail via Khorgos / Alashankou
  • Car carrier trucks via Manzhouli / Khorgos
  • Sea freight where it is cheaper for your port
04

Documents & export customs

We prepare the complete export document set so your broker clears the car without delays.

  • Export declaration and invoice
  • Certificate of origin, packing list
  • Consultation on destination-country requirements
05

After-sale support

We stay in touch after delivery and help with what buyers usually struggle with.

  • Spare parts sourcing from China
  • Manuals and software language questions
  • Support for your next orders
06

Export credit insurance & financing

We cover the payment risk on large orders — and insured receivables can support trade financing.

  • Insured against buyer non-payment (Sinosure)
  • Supports trade financing on insured receivables
  • Buyer credit assessment before signing

What is covered

Export credit insurance is underwritten by China's policy-oriented insurance company. It mainly covers political risks such as overseas buyer bankruptcy, inability to pay, prolonged default on payment, refusal of goods, as well as war, civil unrest, foreign exchange controls, and import bans in the buyer's country. It is especially critical for orders settled on open account or documentary collection terms.

What's in it for you

Three key benefits: First, payment security — if the buyer defaults and fails to pay, the insurance compensates, typically covering a high percentage of the shipment value. Second, easier financing — insured accounts receivable can be used for export bill discounting or policy-backed financing, easing cash flow pressure during stocking and shipment. Third, confidence to extend credit — you can offer payment terms even to new customers and new markets, expanding your chances of closing deals.

Sinosure open account (O/A) threshold

After the buyer passes Sinosure's credit investigation and obtains an approved credit limit, open account terms can be offered. The credit period is generally 30–90 days, subject to the insurance company's final approval.

Accepted payment methods

T/T wire transfer, O/A open account (subject to Sinosure coverage and insurer approval); D/P documents against payment (for evaluated long-term customers);

07

New-car export

We source new cars through authorised channels — not the grey market: traceable origin and proper invoices.

  • New-car export across all brands
  • Factory or official dealer invoices
  • Warranty per the brand's policy

Production Scheduling and Stock Preparation Lead Time

In-stock vehicles: 3-5 working days for warehouse release and PDI inspection. Futures (requiring factory scheduling): 4-8 weeks, subject to factory scheduling for popular models and special colors.

Domestic Segment: Inland Transport + Port Consolidation + Customs Clearance

From vehicle leaving factory to before loading: approximately 5-10 days (including inland transport, port consolidation, export customs clearance, and release).

Sea / Land Transit Duration

West Africa (Algeria/Nigeria) by sea: approximately 30-40 days. Central Asia (Kazakhstan/Uzbekistan) by land: approximately 12-18 days. South America (Chile) by sea: approximately 35-45 days. Russia (via Khorgos) by land: approximately 15-22 days.

Destination Port Clearance and Pickup

Destination port clearance and pickup are the buyer's responsibility, typically taking 3-7 days (depending on local customs efficiency and document preparation).

Total End-to-End Cycle Time

In-stock orders: approximately 45-60 days. Futures orders: approximately 75-100 days (counted from contract effectiveness and receipt of deposit).

Key Markets and Certification Requirements

Russia and CIS require EAC/OTTC. Chile requires 3CV certification. Multiple West African countries require pre-shipment inspection (e.g., Nigeria SONCAP, Algeria PVoC), subject to current regulations of the destination country.

LHD/RHD and Emission Standards

Both left-hand drive (LHD) and right-hand drive (RHD) versions are available. Emissions can meet Euro 6 and equivalent standards, subject to specific model and destination country requirements.

New Energy Vehicle Access and Battery Documentation

Can provide battery UN38.3 test reports and MSDS. Charging interfaces are optional per destination standards (European/Chinese standards).

Remote Vehicle Inspection: Photos and Videos

Before shipment, actual vehicle photos and videos are provided (including exterior, interior, mileage, engine bay, chassis), with support for live video calls for real-time vehicle viewing.

PDI Inspection Items

PDI inspection is completed before shipment, covering exterior, interior, chassis, powertrain, electrical systems, air conditioning, and odometer. Inspection records are issued and shipped with the vehicle.

On-Site Vehicle Inspection and Factory Visits

Customers or their representatives are welcome for on-site vehicle inspection and factory visits. Advance booking of 3 working days is required.

How to Choose Shipping Methods

RORO (roll-on/roll-off, suitable for large volumes and oversized vehicles); 40HQ container (suitable for small volumes and vehicles requiring extra protection); flat rack (oversized vehicles); China-Europe rail (for Central Asia and inland Russia points).

Main Ports of Loading and Routes

Regular shipments from Shanghai, Qingdao, Guangzhou ports (RORO); or Khorgos, Kashgar, Suifenhe (land border crossings).

Transport Insurance

Marine all-risk insurance is recommended. It can be arranged by us on your behalf or purchased by the buyer directly, subject to policy terms.

Certification processing time and cost allocation

Certification will be handled with our assistance or under our guidance; the lead time and costs depend on the specific project and destination country requirements (some are included in the quotation, some are borne by the buyer), and must be confirmed in writing before signing.

Third-party vehicle inspection

Third-party vehicle inspections by SGS / BV / Intertek are accepted; costs and arrangements are borne by the buyer, and we will provide full cooperation throughout.

08

Fleet & dealer programs

Volume buyers get dedicated terms: better service-fee rates, priority sourcing and consolidated shipping.

  • Tiered service-fee discounts by volume
  • Priority matching of fresh stock
  • One container, one document set

Standard Payment Terms

Deposit ratio: approximately 10% deposit to help you match suitable vehicles; full payment is required after the customer selects the vehicle. Long-term cooperative customers (cooperation over one year with a good record) may apply for shipment with approximately 30% deposit, FOB any Chinese port or border point, with balance paid upon arrival at port, or 70% paid after presentation of the B/L copy. Transactions and quality assurance are subject to the formal contract.

Settlement Currency

Primary currency is USD; some models accept Rubles; offshore RMB.

Minimum Order Quantity (MOQ)

Minimum order of 1 unit (LCL or RORO); full container orders receive priority in production scheduling and loading.

Trial Order Policy

Trial orders of 1 unit are supported; price difference between trial and bulk orders is subject to separate negotiation; subsequent bulk purchases may negotiate a refund of the difference or compensation in the form of accessories.

Bulk Tier Discounts

1–2 units: LCL price; full container: negotiated per order.

Mixed Loading Rules

Mixed loading of different models/colors is allowed within the same order (subject to container size and stowage plan); stowage must be confirmed in advance.

Full Container Loading Capacity

A 40HQ container can hold 2–3 mid-to-large SUVs (depending on model and racking solution), or 3–4 compact sedans; RORO vessels are charged based on vehicle volume (CBM).

Thresholds for large-value orders / new customers

Used vehicles: one container; new vehicles: 3-5 units per order

09

Used-car export program

A dedicated program for used-car buyers: transparent condition checks and complete export paperwork.

  • Mileage and accident-history check
  • 50+ photo inspection report before payment
  • Export qualification and documents handled by us

Main Trade Terms

Default quote is FOB (Free On Board, including all domestic costs up to loading); CIF and CIP (plus freight and insurance), EXW (ex-works, buyer pickup) available upon request.

Included in Quote

Vehicle price, pre-export preparation and inspection, domestic transport and port consolidation, export customs clearance, documentation (commercial invoice/certificate of conformity or certificate of consistency/specification sheet, etc.).

Not Included in Quote

International ocean freight and transport insurance, destination country customs duties and VAT, destination port clearance fees and inland transport, buyer's country certification and registration fees.

DDP Availability

DDP (including destination country customs clearance and taxes) can be arranged for certain markets, subject to separate pricing; please inquire for specific countries.

Per-Unit Freight

Freight varies by route and sailing schedule; quoted at current actual rates at time of order. Estimated ranges can be provided in advance for budgeting purposes.

New Vehicle Warranty

Warranty for exported vehicles is subject to the authorized service network in the destination country.

New Energy Vehicle Three-Electric Warranty

Warranty for exported vehicles is subject to the authorized service network in the destination country.

Used Vehicle Warranty

Used vehicles are delivered based on inspection condition as-is; specific terms per contract agreement.

Claim Process and Time Limit

Written claims must be submitted within 2 days after arrival at port, accompanied by photos/videos and inspection reports. We will respond within 3 working days with a resolution plan.

Quote Validity

Written quotes are valid for 3 days from the date of issuance; re-quotation required after expiry.

Exchange Rate Fluctuation Handling

Quotes are based on the USD/CNY exchange rate on the date of issuance; if exchange rates fluctuate after contract signing, both parties will negotiate adjustments to the unpaid portion.

Ocean Freight Adjustment Mechanism

Ocean freight is based on the shipping company's quote at the time of booking; for orders where freight is not included in the quote, freight will be confirmed separately before booking.

Quality Dispute Time Limit

Buyer must submit written quality complaints within 1 working day after taking delivery, with photos/videos and third-party inspection reports; failure to do so constitutes acceptance of the goods.

Cargo Damage Claim Process

Damage during transit is covered by insurance; we assist in providing full documentation and filing claims with the insurance company or carrier.

Governing Law and Dispute Resolution

Governing law: PRC law. Disputes shall first be resolved through friendly negotiation; if negotiation fails, submit to China International Economic and Trade Arbitration Commission (CIETAC) for arbitration.

Warranty coverage scope

Warranty execution for exported vehicles is subject to the authorized service network in the destination country

Spare parts supply lead time and channels

Common wear-and-tear parts and maintenance parts can be stocked with the vehicle shipment or shipped separately later; regular parts are dispatched in 3-5 days, and special parts are subject to the manufacturer's delivery time.

Frequently asked questions

Do you provide export credit insurance?
Yes. We help buyers arrange payment protection through China Export Credit Insurance (Sinosure), and insured receivables can support trade financing - lowering the risk of buyer non-payment on large orders.
Are you an authorised new-car exporter?
We work with multiple manufacturers on authorised new-car export. Cars are traceable to source with proper invoices - not grey-market channels.
Do you offer discounts for bulk purchases?
Yes. We run fleet and dealer programs: tiered service fees by volume, priority matching of fresh stock, and one container with one document set. Terms are tailored to model and quantity.
Do you export used cars?
Yes. Our used-car export program covers mileage and accident-history checks, a 50+ photo inspection report before payment, and export qualification and documents handled by us.
Which countries do these services cover?
Our services serve markets across Central Asia, Africa, Southeast Asia and Latin America. Details follow the destination country's regulations and certification requirements.

Need a specific service?

Jump to the service you need, or contact us directly for a quote and plan.

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