Frequently asked questions

Send us the model and your country via WhatsApp or the form. We confirm availability and total price, sign a contract, and after the deposit we buy and ship the car. We keep you informed at every stage.

Bank transfer (T/T) to our company account in USD or CNY. Payment terms are fixed in the contract. We do not ask for payments to personal cards.

Typically 20-45 days depending on the country and route: rail/truck to Central Asia is faster, Russia depends on the border crossing, sea freight takes longer but can be cheaper.

Yes. After sourcing we send an inspection report: 50+ photos, videos, paint thickness, accident history. You approve the car before we pay the seller.

Export customs in China is fully on us. Import clearance in your country is done by you or your broker - we supply all documents and consult on requirements.

Contract, invoice, export declaration, certificate of origin, packing list, and the car's Chinese documents. Enough for clearance in your destination country.

New cars carry the factory warranty (terms depend on the brand's policy in your country). For used cars we guarantee the accuracy of the inspection report and described condition.

For Russia the car must pass SBKTS and be fitted with ERA-GLONASS at import. This is done on the Russian side; we advise on which models pass smoothly and prepare the needed documents.

One car. Volume buyers (dealers, showrooms) get better service-fee terms - ask us.

Yes, we source original and OEM parts from China's supply chain and ship them to your country.

We source new and used vehicles from across China's automotive industry - passenger cars, SUVs, pickups, vans and light commercial vehicles. Tell us the model you want and we confirm availability and lead time.

Yes. China is the world's leading EV producer, and we export both new and used electric vehicles. Note that some destination countries apply different import rules or incentives to EVs - our country guides explain the specifics for your market.

It depends on your country's rule. Many markets (e.g. Chile, Egypt, most of Africa, Southeast Asia) drive on the right and require left-hand-drive cars; others (e.g. Kenya, South Africa, Malaysia, Thailand) require right-hand-drive. We confirm the correct steering side for your destination before sourcing.

Age limits vary widely - from 3 years (Egypt) to 10-12 years (Nigeria, Ghana, Tanzania) and beyond, and some countries (e.g. Thailand, Indonesia) largely restrict used-car imports. Check the import guide for your country for the exact rule.

Yes. We publish per-country import guides covering age limits, steering side, duties, certification and required documents. Share your destination and we point you to the right guide and advise on compliance.

Both. We can quote FOB China (you arrange freight/insurance) or CIF to your destination port (we handle freight and insurance). Tell us which you prefer.

The deposit is fixed in the contract per order; we do not publish a single global rate because it depends on the car and route. We confirm the exact amount in writing before you pay.

Yes. For every shipment we provide loading photos and live logistics status, and we keep you updated until the car arrives at your port.

We prepare the export documents and loading evidence your insurer needs. We recommend insuring the shipment; we can arrange marine insurance on request.

We are an export supplier, not a lender, so we do not provide car loans. Payment is by bank transfer per the contract; volume dealers may discuss service-fee terms with us.

Yes, our office is in Zhengzhou, Henan, China, and we welcome serious buyers by appointment. We can also arrange a video call to show our operation and current inventory.

Every car is inspected and photographed before we pay the seller, and you approve the report before the balance is due. The loading photos are taken at the container/port, so what you see is what ships.

We actively serve Latin America, Central Asia, the CIS, Russia, Africa, Southeast Asia and the Middle East. If your country is not listed, ask us - we assess new routes case by case.

We keep records of every order (contract, inspection, loading photos) and respond to post-delivery issues with that evidence. Contact us via WhatsApp, Telegram or email and we follow up.

China offers the world's widest and fastest-updating vehicle range at competitive prices, and we add verification, documentation and market guidance so the purchase is compliant and low-risk for your market.

You can verify us before you pay: we provide our company registration, unified social credit code, business license and export qualification on request. Payments always go to our company bank account, never to a personal card, and every order is covered by a written contract.

Yes. Because we buy after your order rather than from stock, we can look for the exact trim, colour, powertrain and options you need. Tell us your requirement and we confirm what is available and the lead time.

Yes. We quote FOB China or CIF to your destination port. Tell us the port you want and we include the freight and logistics to that point, so you know the landed cost up front.

We tell you honestly and quickly, and offer close alternatives that fit your market and budget. You decide whether to switch; we never substitute a car without your approval.

Yes. Dealers and buyers ordering multiple units can combine them into one shipment and one quotation, which reduces freight cost per car. Send us your list and we prepare a combined offer.