This website is operated by EZ Auto Global, which acts as the data controller for the personal data processed on this site. You can reach us by e-mail at [email protected] or through the Contact page.
We collect only the data you submit through the inquiry form or via messengers: name, country, contact details and the content of your request.
This data is used solely to respond to your inquiry and process your order. We do not sell or share your data with third parties, except where required for order execution (for example, logistics documents) or by law.
Inquiries and related records are kept for as long as needed to complete your transaction, and in any case no longer than 3 years after your last contact, unless a longer retention period is required by law.
The website does not use advertising trackers. We use Cloudflare Web Analytics to measure page visits in aggregate form (anonymised statistics; no advertising profiling). The site is hosted by Cloudflare, Inc., and basic technical logs may be kept by the hosting provider for security purposes.
If you contact us via WhatsApp or Telegram, your messages are processed by the respective messenger provider.
Cookies and local storage: we use a small number of strictly necessary items to remember your language and region (for example ez_lang and region); these are required for the site to function and are set without consent. Google Analytics and our first-party visit statistics are activated only after you agree through the cookie banner; if you do not agree, they remain off. Cloudflare Web Analytics is cookieless and aggregate.
You have the right to access, correct or delete your personal data, to object to or restrict its processing, and to receive your data in a portable format. To exercise any of these rights, contact us at [email protected] or through the Contact page. We will respond within 30 days.
Your data may be stored and processed on servers located outside your country of residence, including outside the European Economic Area (for example, with our hosting and e-mail providers). Such transfers are based on appropriate safeguards, such as the standard contractual clauses adopted by the European Commission.
As EZ Auto Global is based in the People's Republic of China, your data may also be transferred to and processed in China for the purpose of handling your inquiry and order; such transfers are covered by the same safeguards.
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with your local data protection authority.
This website provides an AI-powered chat assistant. Your messages sent through the chat window are processed by our AI service provider (DeepSeek) to generate replies, and a transcript of the conversation is stored on our servers together with the technical session identifier.
Conversation transcripts are kept for up to 24 months from the last message, after which they are deleted. We do not use AI chat transcripts for advertising profiling.
To request deletion of your chat history at any time, write to [email protected] and we will remove it within 30 days.
